Lost Art

It is well-known that for the service and repair of medical imaging equipment, there is a continuing shortage of Field Service Engineers (FSE).

Staff Retention Myth

As the average age of the Field Service Engineer (FSE) increases and the demand for qualified service personnel increases there is an ever-growing need to retain qualified individuals to service diagnostic imaging equipment.

The Great Marketing Campaign: Manufacturers driving up costs

It appears as if manufacturers are prepared to double down on getting Congress and the FDA to drive Independent Service Organizations (ISO) out of business and increase the cost of health care as a result.

Your Job is Documentation

It is not uncommon for an imaging specialist to declare that getting the equipment repaired is more important than documenting the work.

Equipment End of Life: What It Means To You

Keeping the total ownership cost down is one advantage to extending the life of diagnostic imaging equipment.

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